Freelance UX Designer based in Burnley

I’m Martin Fletcher a User Experience Designer based across Greater Manchester and Lancashire. I help plan, research and design engaging user experiences that appeal to your audience. I’m a senior UX Designer with nearly 10 years of experience, previously working Manchester based Digital Marketing and Product & Service design agencies.

Taking what I’ve learnt, I started EPIK 3 years ago offering UX Services to product/service owners and digital and design agencies.

MY APPROACH TO UX  HIRE ME FOR YOUR PROJECT

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Why invest in UX?

UX makes or 
breaks a product

In an ever increasing competitive market major brands are looking for the edge over their competitors. Investment in UX gives them the opportunity to thrive, implementing planning and a strategic approach to designing website interfaces, the face of your brand. Poor UX results in dissatisfied customers and eventual loss of revenue. Developing an interaction-rich experience will drive users back to a site where they’ll engage with your brand, and buy products and services more regularly.

Keep ahead of the pack

Every leading brand today who operates online is implementing UX into their design process. Good, quality, efficient design takes time, and leading brands are using it to go above and beyond their competitors, getting insights and acting on them to generate increased business.
Without UX, you risk being left behind with the mediocre, struggling to communicate with an audience you don’t understand.

Keep your customers happy and paying

Good UX is about keep your customers happy. It’s one thing to get people using your website, but good UX ensures they keep using it. Regular positive interaction makes for higher brand engagement and repeated, consistent business. For this to happen your users need to start happy and stay happy.

Embrace your challenges

  • Are you rebranding or relaunching? Embark on a redesign the right way
  • Align your products and services to look and work the same
  • Solve usability issues that might be crippling your conversion rates
  • Improve your customer journey and generate more enquiries and revenue
  • Make small careful iterations that can have large impact
  • Introduce and merge complex website functionality
  • What I do

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    “Martin’s attitude and approach to project work is exceptional. His involvement is always welcomed by the team and instills confidence that the end-product will be something to write about. Martin also has a good, technical understanding of software development and the constraints imposed by cross-platform, multi-device requirements.

    Martin uses this to inform his decision making; identifying potential development complexities early to reduce project risk.”

    Christopher Jones – Owner, The Codery

    Picture of Robert Eades

    “Martin’s relaxed, methodical approach allows him to grasp the requirements of a project right from the outset, including interpreting business and user needs and as a result this has helped lead to some highly successful projects.

    A thorough understanding of multiple platforms and their capabilities allows Martin to create designs and experiences that not only look and perform well, but also allow Martin to create ideas that can easily and methodically be translated into reality by developers.”

    Robert Eades – Digital Product Director, The fresh Group

    Picture of Andrew Chubb

    “Martin has a strong platform and user awareness and is able to produce creative and innovative interfaces. However his approach stretches beyond this as he embarks upon thorough, detailed research to fully understand the user base he is producing for.

    His work is always of the highest quality and his attention to detail is second to none. His friendly, approachable nature demonstrates his belief in accommodating ideas and requirements from other parties to produce excellent user experiences.”

    Andrew Chubb – Front End Developer, ABSOLUTE