UX services for digital products

Create or redefine great User Experience for mobile, tablet, desktop and web apps. For a long time products have been design from development or business led perspectives. While that worked temporarily, users now demand easy to use customer-centric products that all them to be productive wherever they are. To execute great design, you need a controlled and user-centric process that eliminates guesswork.

Step 1. Recognise the product user needs, tasks, goals and thinking as well as business objectives. The discover phase guides the UX project, improves our understanding of users, and validates our design decisions.

Step 2. Utilise discovery phase learnings to influence and inform product user journey and information architecture. Wireframing prototyping and visual design stages allow projects stakeholders, content teams and technical expertise to provide input from start to finish.

Step 3. Thorough design production ensures all assets, images, templates and art direction is provided to guide a quality execution of the product. Functional specifications ensure a smooth transition between design and development to speed up the process.

Product Types


Mobile Apps
(iOS and Android)

Tablet Apps
(iOS and Android)

Web apps

Desktop
applications

Dashboard and
data entry products

Custom designed
applications

Design services


Product Personas

Create reliable and realistic representations of your key product audience using personas.

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User Journey
Mapping

Map your users current and ideal journey through your product so you can make steps towards improving it.

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Information 
architecture (IA)

Focus on the organisation and labelling of the product’s information so users can find what they want fast.

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Wireframing

Define on-screen experience defining specific content, features, layout. A fundamental step before commitment to design and development.

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Prototyping

Test product prototypes or live products with project stakeholders or real users to gather invaluable insight.

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Responsive Design

Create desktop and mobile products that individually cater to the context environment the user is in and their specific device, big or small.

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Interaction Design

Products become alive when they interact. Interaction design dictates how the interface responds to the user’s action and creates an altogether engaging experience.

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Interface Design (UI)

User-interface Design focuses more on the look and feel, interaction design and general aesthetic of your product. It plays a key role in conveying a brand’s strengths.

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Design Toolkits

Create design consistency across products or multiple products to improve general usability and brand execution online.

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Optimisation & Testing Services


Expert Product Review

Do you have UX issues with your product but don’t know where to start? have an expert review your product against a key user goals and a set UX criteria.

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Expert Usability Audit

Start to find and fix critical usability issues that may be crippling your product experience without you knowing.

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User Testing

Test with real users to improve the performance of your product or software.

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Training & Consultancy Services


Product Workshop

Involve project stakeholders and designers in one place you can generate ideas quickly and gather invaluable insight that can be used to improve your product.

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UX Training

Looking to introduce UX practices into your organisation or team? I provide custom onsite training from UX basics through to specialist UX training. Get in touch to find out more.

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Product Case Studies



localove

MOBILE APP

Redesigning a leading marketplace and boutique shop finder app that connect shoppers with local traders.

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GREAT PLACES

DESKTOP APP

Great Places Desktop CRM ‘Axis’ needed a complete overhaul and fully revised User Experience to makes things run more smoothly for internal staff members.

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BURGESS

MOBILE APP

Creation of a iOS App that helped market and sell luxury yachts to customers across the globe.

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Picture of Chris Jones

“Martin’s attitude and approach to project work is exceptional. His involvement is always welcomed by the team and instills confidence that the end-product will be something to write about. Martin also has a good, technical understanding of software development and the constraints imposed by cross-platform, multi-device requirements.”

Christopher Jones – Owner, The Codery

Picture of Robert Eades

“Martin’s relaxed, methodical approach allows him to grasp the requirements of a project right from the outset, including interpreting business and user needs, and as a result this has helped lead to some highly successful projects. A thorough understanding of multiple platforms and their capabilities allows Martin to create designs and experiences that not only look and perform well, but also allow Martin to create ideas that can easily and methodically be translated into reality by developers.”

Robert Eades – Digital Product Director, The fresh Group

Picture of Andrew Chubb

“Martin has a strong platform and user awareness and is able to produce creative and innovative interfaces. However his approach stretches beyond this as he embarks upon thorough, detailed research to fully understand the user base he is producing for. His work is always of the highest quality, and his attention to detail is second to none. His friendly, approachable nature demonstrates his belief in accommodating ideas and requirements.”

Andrew Chubb – Front End Developer, ABSOLUTE