UX services for websites
Step 1. Recognise the user needs, goals and thinking as well as business objectives. The discover phase guides the UX project, improves our understanding of users, and validates our design decisions.
Step 2. Utilise discovery phase learnings to influence and inform user journey and information architecture. Wireframing prototyping and visual design stages allow projects stakeholders, content teams and technical expertise to provide input from start to finish.
Step 3. Thorough design production ensure all assets, images, templates and art direction is provided to guide a quality execution of the website. Functional specifications ensure a smooth transition between design and development to speed up the process.
Create reliable and realistic representations of your key website audience using personas.READ MORE →
Map your customer’s current and ideal journey through your website so you can make steps towards improving it.READ MORE →
Information architecture (IA)
Focus on the organisation and labelling of the website information so users can find what they want fast.READ MORE →
Define on-screen experience defining specific content, features, layout. A fundamental step before commitment to design and development.READ MORE →
Test website prototypes with project stakeholders or real users to gather invaluable insight to a new design.READ MORE →
Create website that individually cater to the context environment the user is in and their specific device, big or small.READ MORE →
Website become alive when they interact. Interaction design dictates how the interface responds to the user’s action and creates an altogether engaging experience.READ MORE →
Interface Design (UI)
User-interface Design focuses more on the look and feel, interaction design and general aesthetic of your website. It plays a key role in conveying a brand’s strengths.READ MORE →
Create design consistency across website or multiple website to improve general usability and brand execution online.READ MORE →
Optimisation & Testing Services
Expert Website Review
Do you have UX issues with your website but don’t know where to start? have an expert review your website against a key user goals and a set UX criteria.GET YOUR EXPERT WEBSITE REVIEW →
Expert Usability Audit
Start to find and fix critical usability issues that may be cripping your website experience without you knowing.GET YOUR USABILITY AUDIT →
Make careful and changes to the user experience and user interface while collecting critical data on the results to inform more improvements.ENQUIRE ABOUT A/B TESTING →
Start to find and fix critical usability issues that may be cripping your website experience without you knowing.READ MORE →
Training & Consultancy Services
Involve project stakeholders and designers in one place you can generate ideas quickly and gather invaluable insight that can be used to improve your website.READ MORE →
Looking to introduce UX practices into your organisation or team? I provide custom onsite training from UX basics through to specialist UX training. Get in touch to find out more.ENQUIRE ABOUT UX TRAINING →
B2B and lead generation
Website Case Studies
EPIK assist Gather Digital in creating fully responsive UX for Apopo’s life saving HeroRats. A multifaceted project including UX Research and Strategy, Information Architecture and Wireframing.
Creating a fully responsive redesign, that focused on an easy booking experience creating more engineer appointments for Glotech.
“Martin’s attitude and approach to project work is exceptional. His involvement is always welcomed by the team and instills confidence that the end-product will be something to write about. Martin also has a good, technical understanding of software development and the constraints imposed by cross-platform, multi-device requirements.”
Christopher Jones – Owner, The Codery
“Martin’s relaxed, methodical approach allows him to grasp the requirements of a project right from the outset, including interpreting business and user needs, and as a result this has helped lead to some highly successful projects. A thorough understanding of multiple platforms and their capabilities allows Martin to create designs and experiences that not only look and perform well, but also allow Martin to create ideas that can easily and methodically be translated into reality by developers.”
Robert Eades – Digital Product Director, The fresh Group
“Martin has a strong platform and user awareness and is able to produce creative and innovative interfaces. However his approach stretches beyond this as he embarks upon thorough, detailed research to fully understand the user base he is producing for. His work is always of the highest quality, and his attention to detail is second to none. His friendly, approachable nature demonstrates his belief in accommodating ideas and requirements.”
Andrew Chubb – Front End Developer, ABSOLUTE